Customer Support

At BeautyAdvisorBox your total satisfaction matters to us. So does good customer service! Please give us a chance to answer your question or address your issue. We'll do our best to help however we can. To contact Customer Support, please complete the simple form below. We look forward to assisting you!

Your Full Name:*
Your Email Address:*
Your Phone Number:* - -
Your Topic:*
Your Question:*
Please note: You cannot cancel your account simply by submitting an online support ticket to Customer Service.

Account/Billing Questions

Have a question about your account? Please call 1-888-870-8802.
Our hours of operation are Monday - Friday, 10:00AM - 8:00PM EST.


Do you have a product question? Please call 1-888-870-8802.
Our hours of operation are Monday - Friday, 10:00AM - 8:00PM EST.


Got a question about your health of savings benefits? Just complete the form on the left, and we’ll be happy to assist you right away.

Trouble Accessing Your Account?

If you’re having trouble accessing your acount, please complete the email form on the left. For password recovery, click here.

Helpful Customer Links

Below are some helpful quick links to help you find the answers to any questions you might have.

- Click to Login
- Click for Login issues
- Click to View FAQs
- Click to View Program Terms
Beauty Advisor Box is a product rewards program. Beauty Advisor Box is not health insurance or a discounted medical plan organization. No product in Beauty Advisor Box is intended to diagnose, treat, cure, or prevent any disease. No statement made on or by Beauty Advisor Box has been evaluated by the FDA. Information in this site is provided for informational purposes only. It is not meant to substitute for any medical advice provided by a physician or other medical professional. Customers should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Customers should read carefully all product packaging and labels. If a customer has, or suspects that he/she has, a medical problem, the customer should promptly contact their physician or health care provider.
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Are you unhappy in any way with your BeautyAdvisorBox account? We want to help and want to make sure you're getting great value from your account. If you would like to cancel your trial or account, you must do so by phone. You cannot cancel your account online, or by sending an email. Below are the easy steps you can follow to cancel.
1. Call Customer Service at 1-888-870-8802.
(Please have your Account Number handy)
2. One of our Customer Specialists will walk with you through the quick cancellation process and will provide you with a cancellation confirmation number.
3. Your cancellation will take effect the day you speak with our Customer Specialist and receive your cancellation confirmation number. After that, all billing for your customer will stop. We'll email you a confirmation of your cancellation as well.
We look forward to being of assistance to you in any way we can.
 BeautyAdvisorBox: Forgot Password
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Forgot Password
If you've forgotten your password and are unable to login, just enter the email address you provided when you signed up for the program (this is your username), click the "Retrieve My Password" button, and we'll email your password to you.
Your Email Address:

Forgot Username
If you've forgotten your username and your password, or don't know the email address you used when you signed up for the program (this is your username). Enter your Customer Number below, click the "Retrieve My Login" button, and we'll email your username and password to you.
Your Customer Number: